Why can't light rail handle big night events?
Every time there's a major night event downtown, it seems the Maryland Transit Administration and civic leaders urge people to use rail transit to get there and get home.
Maybe that's working on the Metro. Seldom does Getting There hear complaints from that system. But the light rail system is a different story. Any time there's a big night event -- such as Wednesday's U2 concert at M&T Bank Stadium -- and we start getting emails like this from Sarah LW:
A tip - MTA has once again dropped the ball. I'm standing on the light
rail northbound platform outside of M&T Bank stadium, still waiting to
board a train, with hundreds of other concertgoers. There was one
northbound train shortly after 11:00 pm, and one right before midnight.
Southbound service fared slightly better, though there are still people
waiting there as well.
Given that the MTA promoted their service, and that a crowd of 70,000
people was expected at the concert, it would be useful to ask them why
they didn't have more trains waiting, and/or provide more trains in a
timely manner. Completely unacceptable.
Sarah said she finally boarded a train heading north about 12:24 p.m. Other readers reported similar experiences.
This is nothing new. The light rail system consistently has problems after big events, even when the MTA says it is adding cars to the system -- as it did last night.
This isn't necessarily a matter of MTA operational incompetence, though that can't be ruled out as a contributing factor. Some of the light rail system's problems go back to its original design. The Baltimore light rail line is a monument to the folly of building infrastructure on the cheap.
Terry Owens, a spokesman for the MTA, said the agency threw every piece of equipment it had into getting people to and from the concert, which was scheduled to end by 11 p.m.. It ran three-car trains instead of the usual two cars. But at exactly the worst possible time, 11:10 p.m., a northbound train out of BWI developed a mechanical problem. Owens said the next northbound train couldn't depart until 11:30.
The spokesman said the MTA ran an extra train around midnight and had cleared the platforms by 12:33 p.m. That means the least lucky concert-goers may have had an hour and a half wait after the event ended. One can only hope they stopped at the rest room before leaving the stadium.
Some common sense has to be applied here. Anyone who expects to get out of a jam-packed stadium and to stroll onto the first train that arrives and then to get a prime seat is near-delusional.
"When you're talking about a crowd of 80,000 people, it's going to take some time to clear out such a load," Owens said.
Absolutely true. And it should be noted that people who drove didn't necessarily get out of the stadium parking lots without a wait.
But nearly 16 hours later, Owens didn't know and couldn't find out how the light rail performed when compared with the parking lots. That isn't his fault. The MTA should be monitoring its performance against other modes of transportation. Otherwise it doesn't understand its own product.
Owens said the MTA sent out email alerts about its mechanical problem at 11:43 p.m. But that's both late and insufficient for a crowd including many infrequent users who aren't signed up for the alerts.
The MTA ought to rely on a secondary communications method -- a real MTA employee at the platform giving accurate updates -- on big-event nights. And it needs to educate transit users about what it considers realistic expectations. Then people can decide whether its services are right for them.







Comments
Deplorable. Where are buses to provide a workaround when the Snail Rail system is disabled. These kinds of all-too-often happenstances turn off more mass transit customers than any other message. MTA, you had a chance to shine and WIN customers and you blow it!
Posted by: Drewdy | June 23, 2011 5:52 PM
This report from a friend of mine in the neighborhood: "An amusing aside? Around 3pm yesterday, I was at Hamburg Street Light Rail Station when a fully laden train disgorged its passengers most of whom promptly headed towards the M & T Stadium and then the surprise! Yes, the exit gates on the stadium side were closed - only in Baltimore!!!"
Posted by: Alexander D. Mitchell IV | June 23, 2011 6:24 PM
It doesn't work at big events because it's light rail.
It's not so much that AS light rail, the system was done on the cheap, it is that light rail itself is on the cheap. Non-level boarding, headway constraints, and consist length constraints all contribute to failures of normal operations during very large event scenarios.
Posted by: N. Payer | June 23, 2011 7:13 PM
I wonder if it is the same NIMBY's that a few decades ago prevented more capable heavy rail from entering their suburbs complaining today about the system that had to be built on the cheap and can't handle large events.
One of the biggest let downs is the fact the Red Line will be built to be incompatible and disconnected from the current line, so that rolling stock could not be transferred for use during large events (and vice versa).
We just don't learn.
Posted by: Anonymous | June 23, 2011 8:02 PM
Luckily for me since I live in Pigtown, I only had to endure a quick ten minute walk home :)
Posted by: Calvin | June 23, 2011 8:11 PM
If said this time and again, one of the major issues is the timing on the line along Howard Street. It doesn't let the trains move, rather they crawl.
A good idea with the red line is after it is built, spend a few more million dollars and make a spur that connects the red line with the light rail by way of a tunnel from camden yards. that would allow a connection for equipment, and a one seat ride to closer to the harbor.
Posted by: CB | June 23, 2011 10:37 PM
Anybody who still thinks light rail is good way to get to/from large events like this should have their head examined. Why the MTA even bothers to advertise it as a valid alternative is beyond me (I guess they have marketing dollars they need to burn through).
It just cannot handle crowds of this size. Never has, never will.
Maybe if they had a spur track at the stadiums, from which they could have multiple trains waiting to be dispatched in both directions, then service might approach satisfactory. The fact that huge crowds in the middle of the system are dependent on trains being dispatched from the northern and southern reaches of the system is just plain inefficient.
Posted by: Bill | June 23, 2011 11:55 PM
Completely unacceptable. We waited for an hour at BWI for the train to take us to the concert. The train was suppose to be every 20 minutes but there was NO communication about when the next one would come or why it was slow. For a big city, this place has no clue how to deal with big crowds.
Posted by: David | June 24, 2011 7:05 AM
Spare trains and temporary drivers are needed to handle emergency or infrequent situations such as those. Rutgers University, for example, increases its bus service for football games (and it is still slow because of all the automobile traffic).
Posted by: Roving Ricky | June 24, 2011 12:08 PM
Another complaint: I tried parking at the Falls Road stop, and 5 spots were taken up by construction vehicles that had been left there for the night. Why were these construction vehicles allowed to park in the lot overnight when the MTA knew that there was a concert that night that would be drawing Light Rail customers and every spot in the lot would be needed by light rail customers? Because of this and the awful traffic in the Mt Washington area, I wound up having to drive downtown to the concert. Outside of the $20 parking garage fee, I did eventually come out on top- I was home in Towson in under an hour.
The point about the Metro has me wondering- why can't the city dig an off-shoot tunnel from the solo line that exists now and have a subway line that surfaces after the North Avenue stop and share the tracks that the Light Rail uses? Or, better yet, why can't the city build surface tracks next to the Light Rail tracks after North Avenue to serve another Metro/subway line? I'm sure the same thing could be done on the south end of town also. I know it costs a lot of money to dig up subway tunnels but when you use one that already exists, and then only have to dig an offshoot tunnel for a couple of miles before the train resurfaces, the cost can't be that overwhelming. The city is desperately in need of another mode of mass transit and light rail and buses aren't cutting it. Doing this would also relieve a lot of the pressure and problems the light rail experiences on nights like Wednesday night. Instead of building a new arena downtown, this is where our tax dollars should be going.
Another suggestion for the Light Rail: they should implement signs that tell you how long until the next train arrives like the DC Metro has. Of course, knowing the MTA, the sign would probably never be accurate.
COMMENT: Let me address some common misconceptions. The city has no role in rail transit systems in the state and only a minor one in bus systems. Transit is mostly a state function. And neither has the money to build subway tunnels on its own. The federal government will pay 50 percent in some cases, but getting approval can take decades -- not years. Surface tracks are less expensive, but you need to have the right of way to build them. The next-train function this writer refers to will likely be installed here someday, but that too is a very expensive upgrade and will have to compete with other transportation priorities for scarce dollars.--MTD
Posted by: B | June 24, 2011 4:10 PM
MTD-
Doesn't "right of way" to build extra tracks fall under the government's emminent domain policy? Does the state and county have the power of emminent domain like the federal government does? If this was a federally funded project, would eminent domain apply?
Also, if the state is acquiring the federal money to talk about building the Red Line, which to my understanding will have tunnels that go underneath downtown at certain points, and sounds like it is unwanted by a good portion of city residents, wouldn't it make sense to redirect that federal money into projects that upgrade the currently failing forms of mass transit in the city? As for getting approval, doesn't Mikulski have enough political pull by now to get this pushed through and approved quickly?
Posted by: B | June 26, 2011 1:25 PM
I want to go on record saying that I had no problem whatsoever taking the Light Rail to and from the concert.
I also had friends who took the #11 bus without issue. No complaints.
Posted by: Jessica | June 27, 2011 10:34 AM