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January 11, 2011

Where's CHART on SHA web site?

Periodic redesigns of government web sites are a good thing. You don't want to let them get stale. But sometimes the quest for a new look leaves it difficult to find basic services.

That's what happened when  the State Highway Administration revamped its web site in a way that makes its useful CHART system -- which tracks current conditions on main Maryland roads -- difficult to find.

Don't believe it? Go to the SHA web site and see whether you can find a link to the service that offers live camera shots, frequently updated incident reports and real-time measures of how traffic is flowing. Oh, there's a way. You can pull down the  tab that says  "Commuter & Travel" and go down to "Live Traffic" and you'll end up  at the CHART opening page. But after all the work SHA has done to build up a brand identity for CHART, why is the name suddenly banished from its web page?

Somehow I have  to believe that was not the intent.

 

Posted by Michael Dresser at 2:39 PM | | Comments (1)
Categories: On the roads
        

Comments

Thanks for the heads up. The link is fixed
http://www.marylandroads.com/Home.aspx

The CHART icon is at the bottom of the photo and above the news section. Sorry for any confusion. It was not a redesign, just a minor change in the news section today. Thanks to SHA's IT group for fixing!

-Valerie Burnette Edgar

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About Michael Dresser
Michael Dresser has been an editor, reporter and columnist with The Sun longer than Baltimore's had a subway. He's covered retailing, telecommunications, state politics and wine. Since 2004, he's been The Sun's transportation writer. He lives in Ellicott City with his wife and travel companion, Cindy.

His Getting There column appears on Mondays. Mike's blog will be a forum for all who are interested in highways, transit and other transportation issues affecting Baltimore, Maryland and the region.
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