MARC rings in new year with delay
Riders reported engine trouble on Train 538 was delaying service on the Penn Line this evening. You can learn a lot more about what's going on -- and more quickly -- by following #marcfail on Twitter than you'll learn from the MTA.
And why is it that the MTA can't get the times right on the notices posted to its web site? The notice marked as being posted at 7:14 p.m. was up there by 7:04 p.m. It would be nice to think a transit agency that lives and dies by schedules knew what time it was.
Comments
what about the fact the 503 train bypassed Halethorpe and W. Baltimore this morning, but passengers weren't informed via email or text until 6am, when the train was already near Bowie??? MARC trains are well on the rails by 6am, it's frustrating that communication isn't sent out then!!!
Posted by: MARC rider | January 3, 2011 8:48 PM
Thank you for bringing the posting time issue to our attention. Since the time is assigned automatically by the software we use to send email alerts, we asked the vendor to investigate the problem. The vendor identified and corrected a programming error which should solve the problem. We will continue to check the time stamps to ensure the problem doesn’t reoccur.
Terry Owens
MTA Office of Media Relations
Posted by: Terry Owens | January 4, 2011 5:01 PM