MTA operators may be turning away money
Some Maryland Transit Administration bus operators may be taking their fare boxes out of operation and failing to collect fares in an effort to keep up their records for on-time performance, according to a high-ranking MTA official.
According to Deputy Administrator for Operations Michael S. Davis, these operators are placing orange covers or paper over the fare boxes even when they are operational. Such a move would speed the movement of passengers onto the bus but deny the MTA needed revenue.
In an email to an MTA customer, Davis tells a rider that "we take a hard stand on this." He says the MTA has a procedure operators must follow before a broken fare box is taken out of operation. In an interview, Davis played down the problem.
"We don't have anything to suggest it's a large percentage," he said. Davis added that some operators have been disciplined for violating the MTA's revenue collection procedures.
Getting There is asking MTA customers and operators to email firstname.lastname@example.org with information about this practice for a further follow-up.