Since school started, the peak hour #40 Quickbus service is hit or miss. It took two months before someone at the MTA responded to my complaints. Of course, that was after I had to get an elected official involved. The service is still irregular.

I HATE MTA due to the speeding and trash residents have to put up with that happen to be on a bus line.
4 years of trying to get MTA to stop speeding thru residential streets and the trash the patrons dump on properties around here to no avail.
I would be PRO "close MTA down".
Mayor and Governor could care less.

I've mentioned it before, but the elimination of the 64 Express (on the same day as the first day of school, no less) has made my morning commute much longer and more stressful.

the number 5 and 19 carneys are the worst bus ever on time at 9:30 pm your lucky if it shows up. i called mta about the 19 carney how it leaves people on the bus stop because of over crowding at 10:00 pm at night . one bus per hour it runs .

the number 46 replaced the 6 running on the #5 route . the 46 does not stop at every stop .the 6 took the stress off of the number 5 route ! they need to make the 46 stop at every stop . the 6 was always was full now the 46 is half filled putting more stress on the #5 bus route ,who running mta ?

@Nicky7, agreed the #40, especially in the evenings is VERY poor when it comes to service. Most nights I'll have to wait 20-30 minutes downtown for one to show up, when the schedule shows 2 or even sometimes 3 buses should already have arrived. In the mean time 4-5 #36 buses will have stopped and gone.

The #77 during the evening is almost always late with very ofter two buses coming in back to back.

The #54 needs more Randallstown.

These lines should be cut in half.

I live in Dundalk and the 4 route is just crazy.. i was late for work since it only runs once an hour, and it was supposed to be there at 1045 and never showed.. and i was standing there from about 1020 till 1120... ended up having to pay for a cab to get to work, they really think people i Dundalk either dont need to take the bus or that we dont matter... I have complained and complained

The 19 is the worst bus line imaginable. Now that school is in session, the morning buses are also waaaay to crowded. Three buses at a time will zoom by stops without letting anyone on due to overcrowding. And the notion that the bus can't operate if anyone is in front of the yellow line is a joke. People are usually mushed up all the way to the windshield.

The #54 needs to be added to the list. You can always tell when it's late there are two of them back to back.

My son goes to BDJ academy(West). They get out of school at 5:30p.m. now that its winter its very dark outside. He catches the #5 and has to wait close to an hour before the bus comes. I know no one cares but these elementary school kids should not have to wait an hour in the dark before a bus comes. Also the neighborhood is not all that great. What can be done about that?

riding the 36 to the 10 in the morning is usually a pleasant ride. But from there the pleasantness ends...10 to 36 after 230pm SUCKS. THEN THE 36 TO 77 IS HORRIBLE. 45 mins to an hour wait for each bus. that starts at 3pm. no shelter is also a problem

Who are these people who were satisfied with the 1 line? I've had a car a little over a year now, but I still know the schedule and that bus is still late, crowded and the drivers are rude.

Can someone let me know how to make a complaint to the MTA regarding the bus service? I have tried the online "comments" from their web site but I never had a response. Is there a phone number that they don't want people to know about because it would be constantly busy?

COMMENT: It's 410-539-5000. Getting There won't vouch for how quickly it will be answered, but the MTA says it shouldn't be unreasonable. Let us know if it isn't.

Since the elimination of the number 6 line and the adding of the 46 to the 5 line it has been frustrating!!! I have sent the MTA so many e-mails. No response yet. I am so glad other riders are as tired of it as I am.

@Mark, the same unemployed Monkeys from the Career Builder commercial are the ones running MTA because only primates would care less about customers think.
I was wondering why I didn't hear about this survey. I ride the buses almost everyday and never saw anything pertaining to a survey. Next time the CMTA need to make the general public aware of such a thing.... that's why we have media outlets so they can help spread the word more efficient.
...just my 2.5 cents, that's all.

I live on the 77 bus line in Woodlawn and I must say it is the most unreliable bus route in the state. The buses are never on time. Just today the bus that is scheduled to arrive at Security and Rolling Rd at 7:29 am, didn't get there unitl 7:55 am. In fact, the 7:29 and the 7:48 buses showed up at the same time. This is a daily ocurrence. Don't even bother calling MTA's Customer Service. They are usually rude and never have an answer. One Customer Service Rep told me to take an earlier bus. I have logged several complaints but to no avail. The last time I called in a compliant I received a letter about four months later stating that the Supervisor has been monitoring the route, and has come to the conclusion that the bus is running on schedule. I just have one question, on what planet? If Baltimore is to compete with other major city's among other things, there MUST be more reliable transportation. It is not acceptable that Commuters are missing their connecting buses and trains because of unreliable service. The MTA over the past few years have been pushing the "ride the metro to work" campaign. Why should Commuters do that, when there is no guarantee that they will arrive to work in a timely manner. It was also brought to my attention that when drivers are on vacation or call out sick, the MTA does not always have a backup driver. This is unbelievable but true. In another incident, my bus driver exited the bus and walked across the street to Royal Farm, and had no idea that I was sitll on the bus. She was rather surprised when she returned to find me on the bus. Did I mention that the bus was still running? I am disgusted.

The #77 is one of the worst bus routes. It is always late and overcrowded. It only comes every 30 minutes, which makes no sense being as though it is a line a lot of people travel on.

And then there is the #44, which has certain buses only go to Social Security or Rogers Station leaving passengers to have to get off and wait for the next #44 to come.

In the morning time the #44 either starts at Social Security or Security Square Mall, which is silly. If I need to catch the #44 at 7:30am, I have to get on the #77, #15, or #40 at Security Mall and then get off at Social Security or Woodlawn High School, but if I need to catch the #44 at 7:45am then I just wait at Security Mall. Whose idea was it to have the #44 run like that in the morning?!

Another thing, why do buses run once an hour after 8:00pm? The fact that buses run once an hour after 8:00pm keeps me from being able to work at night and attend night classes at my community college.

Why aren't there any buses that go straight to Route 40? From my house to Route 40 is less than a 10 minute drive, but it takes two buses to get there if you don't have a car!

The state has the nerve to want more people to travel by bus. Why should they when the buses barely come on time and certain routes are always over crowded to the point that bus drivers will drive by bus stops leaving passengers on the bus stop because the bus is filled way past it's allowable capacity? If it isn't enough that some passengers have been waiting 45 minutes for a bus now they have to wait another 15 for the next bus that is just as crowded.

The MTA (May Take Awhile) is the worst. People like me depend on the bus service because we have to. we pay good money to them for nothing. The 16 bus runs once an hour and a half from 9pm on I go to work everyday and im late because of MTA then I go to school at night and Im late everyday..I get off school and try to go home Late again. Ive seen some disturbing things happen to the hard working people of Baltimore on the bus. Life is hard enough already. PLEASE HELP THE MTA THEY CAN NOT HANDEL THE JOB. Thanx

In another incident, my bus driver exited the bus and walked across the street to Royal Farm, and had no idea that I was sitll on the bus.

I had a similar experience. I took the 35 from UMBC to downtown. It was winter, it was cold, and it was very late. On Wilkens, the driver literally STOPPED in front of the Royal Farms, jumped out and bought cigarettes. There were 4 of us on the bus. He asked us if we wanted anything and left the bus running (he said he also got a money order...)

The #77 is perhaps my most unfavorite bus route, and the one almost leading me into buying a car, even though I don't want to.

Funny, just this morning, two fully-loaded local Route 19 buses zoomed past my stop without even slowing down...

I love these comments!!!!........here's an revolutionary idea........get job, buy car.

And here's a revolutionary idea for you, Dave: Create a functional public transit system like hundreds, perhaps thousands of cities around the world have done - even in America!

@Dave,
I have a job and don't drive. Here's a revolutionary idea: Some people choose NOT to drive, or in some cases don't want to drive.