State starts '511' service for travelers
The State Highway Administration has announced it will launch a free. round-the-clock "511" telephone service to provide real-time traffic information to travelers in the state.
The new system, provided by Televent of Rockville, under a five-year contract with the state worth $4.7 million, will start up in fall 2011, according to Gov. Martin O'Malley.
The SHA wil manage the statewide service, under which the contractor will collect traffic information from a variety of sources and provide it to travelers who place calls to 511. The informatiion will also be made available through social network operators and a website. The 511 system is later expected to add a personalized service that will alert subscribers to traffic conditions via text messaging.