Hyundai Entourage doors suddenly open
Deon Schaffer of Rockville has been having a world of trouble with his Hyundai Entourage, a minivan whose doors seem to open at all the wrong times.
This blog doesn't usually get into automotive issues (as opposed to the roads they're driven on) but we're curious whether other Maryland owners of this since-discontinued vehicle are having the same problem. I'll let Schaffer describe it:
I purchased a Hyundai Entourage for my wife. She spends most of the time driving our kids around and since about 3 months after the purchase, we have noticed that the vehicle's sliding doors do not always stay open (after opening them) or alternatively, do not always stay closed (after closing them). The dealer made a number of attempts to fix this issue but have as yet been unsuccessful. On one occasion about one year ago, when opening a door, the door subsequently closed on my daughters hand, as a result of it not staying open. The dealer made additional attempts to remedy the problem but was not successful.
In November last year, while traveling on one of the local highways near Richmond, VA, on the way back from Great Wolf Lodge in Williamsburg, VA, one of the sliding doors opened automatically - while the vehicle was in motion, at around 60Mph! My 5 year old was seated adjacent to that door!Anyway, if there are others with similar issues who might want to get in contact with Schaffer, drop a comment here. If there are enough of you, that might warrant some inquiries.
I have attempted to get the problem fixed with the local dealer and have been in contact with Hyundai's consumer affairs department. Hyundai has sent a regional manager to take a look but was unable to reproduce the problem and wrote it off as an anomaly!