Yet another account of Train 538 debacle
Here's another account of the MARC Train 538 saga from Monday night, this from a passenger named Jamie who prefers not to have his last name used. THis is one more reason I believe a public hearing about this incident is necessary:
I was aboard the MARC train 538 that broke down monday night and all of the passengers stories are accurate. It was horrible. We were told by an AMTRACK police officer that if we busted out the windows or got off the train we would be arrested and/ or fined. It was stifling in there.
When the conductors came thru and shut the doors saying the new locomotive was there and then nothing happened, it got so hot a woman in my car started to have an asthma attack. She moved out into the vestibule and the conductor told her to move back in. She was turning bright red and having trouble breathing but the conductor walked away. The woman then laid face down on the floor and tried to get fresh air from the cracks between the two cars.
This was about the time someone in the car in front of us passed out and people then busted out the door. There was no MARC staff around to help people out of the train at any time that I saw. It was other passengers helping each other.
I was also one of the ones left behind because the rescue train was too full. We had to walk back to the disabled 538 and climb from the loose rocks back up - a rather large step. Again, no MARC assistance.
We sat for a while then crawled to New Carrollton. Got off the train and waited. I finally got to Odenton around 10:15.
Tonight I was on the 538. They had it boarding at the same time as a delayed Penn train. it was total chaos on the platform as none of the tracks were labeled. I saw MARC staff on the platform handing out copies of the apology letter with free VIP round trip pass attached. Really? What good is that for the majority of people who have monthly passes?
Once aboard the train, there were maybe 6 passengers on my car and I NEVER saw MARC staff. If they were on the train Tuesday night, they didn't walk thru it. Once at Odenton, they couldn't get the doors to stay open. This system needs a complete overhaul from the top down before we wind up with a mass tragedy like that of last years WMATA redline crash.