Amtrak regrets misleading MARC passengers
An Amtrak spokesman acknowledged today that the crew of a Penn Line MARC train that overshot Odenton station Monday night had given passengers incorrect information about the cause of the incident when they blamed "track conditions" rather than operator error for the failure to stop.
“They should not have done that,” said spokesman Steve Kulm. “They should not have provided that reasoning or cause.”He added that the railroad will investigate how the false account came to be given to passengers, as well as the incident itself.
Kulm declined to say whether the engineer was on the job today or whether disciplinary action had been taken. “He is being handled appropriately,” Kulm said.
The spokesman said it is not a common occurrence for a train to skip a scheduled stop.
“It’s not a good event. It should not have happened,” he said. But he added that Amtrak had responded better than it had after last week’s breakdown that left passengers stranded in sweltering conditions on the tracks near Cheverly, making unscheduled stops of its Acela train to pick up riders at BWI and drop them off at Odenton.
Amtrak operates and supplies crews for the Penn Line under contact with MARC.