MARC blasted over engines that still can't
The news that the Maryland Transit Administration has yet to deploy its new commuter train locomotives inspired veteran MARC rider Jeff Quinton to issue an impassioned rant on the Inside Charm City blog.
Quinton's manifesto wraps up many of the complaints I've heard from MARC riders over the months. An example: "The customer service issues boil down to one thing that I’ve heard echoed by numerous customers (some of who work in transportation or know a lot about trains): everytime something goes wrong, MARC acts like it is the first time it has ever happened."
That one sure sounds familiar.
