Major angst over 'minor'
The Maryland Transit Administration ignored my sage advice about the provocative use of the word "minor" to describe MARC customers' long delays in getting home when something goes wrong.
Maybe they'll listen to a MARC rider, Jeff Quinton, who described his experience tonight and his reaction to that provocative word on the insidecharmcity blog. http://insidecharmcity.com/2009/07/22/major-minor-disruptions-for-marc-tonight/
And maybe pigs will fly.







Comments
Just to clarify, I based my post on MARC emails (that I still subscribe to) and an email from a friend of mine riding the train. I still am on a vacation from MARC until I start a new job (assuming I end up working back in DC.)
Posted by: Jeff Quinton | July 22, 2009 9:34 PM