Why didn't Balt. police tweet about string of rapes?
Justin Fenton's report this morning that police are investigating a series of rapes, many concentrated in East Baltimore and others near bus stops, has many in the city on edge, both because of the danger and because of questions about how quickly the department has been able to inform people about the risk. In the wake of the department's slow warning about a series of rapes in the Mount Vernon area a year ago, there was reason for concern. As Fenton pointed out, the department did not initially seek to spread the word through the media or through its Twitter and Facebook pages.
Department spokesman Anthony Guglielmi told me today that the department, as a rule, doesn't tweet rapes because of the sensitive nature of the crime. That's reasonable in the case of an individual rape, but maybe not once police start to think there's a pattern going on. Guglielmi said the department wanted first to disseminate information to community leaders and later did decide to send an alert through the media and its various means of electronic communication.
In the end, the department got to the right place, but it might want to be quicker to turn to social media in the future. Certainly the department should continue to work directly with community leaders, who often have close working relationships with the police and can help turn up leads in addition to spreading the word. But the police now have tools at their disposal to directly reach a group of people who connect to their community in a different way. In this kind of situation, it's crucial to get information out as widely as possible so that potential victims can take precautions. When it comes to deciding which medium to use to communicate that message, it shouldn't be either-or, or one then the other. It should be all of the above, right away.







Comments
I support the police 100% and I don't worry about why they didn't tweet about the string of rapes. I'm sure they have a good explanation. But, I think it is fair to say that when you are trying to project the imagine that the city is safer, the news of perhaps a serial rapist running lose sure puts a damper on that notion.
Posted by: Sean Tully | November 3, 2009 2:43 PM
No one is worried about the serial rapists called the General Assembly are they?
Posted by: Fed Up | November 3, 2009 3:33 PM
Although I completely agree with the criticism that the Baltimore Police Department needs to be more timely, consistent and engaging in their use of Twitter–especially when it comes to situations as major as a suspected serial rapist–I do think credit should be given for their decision this morning to use TweetPhoto to post an artist’s composite of a rape suspect they are searching for:
http://twitter.com/BaltimorePolice/status/5448109132
Now, I’m not sure if this was done in an attempt to quiet the criticism of their communication issues this week, but regardless, this was a great move on their part. The more the BPD uses Twitter to inform citizens and solicit their help, the better off we’ll be as a city.
Posted by: Spam | November 5, 2009 1:51 PM