The Reserve to replace Charlotte's
Got the skinny on the new bar coming to the space on Light Street where Charlotte's used to be.
It's going to be a bar/restaurant called The Reserve, and will feature upscale pub food, outdoor seating and occasionally some low-key live music, according to co-owner Andrew Dunlap.
He wants The Reserve to have a good wine list and a great selection of beers on tap.
Dunlap said they're planning on giving the building a massive facelift. That's much overdue ...
Charlotte's looked great inside, but had a terrible outer facade. Dunlap wants to change that.
"We're putting some money into the place," he said. "The whole front is going to look different."
Dunlap seemed to be aware of the building's rocky history when it comes to live music. He doesn't want to rock the boat with the neighborhood association by hosting full bands at the place.
"If anything, we'll do a couple acoustic bands in there and keep the noise down," he said. "We want to be friendly to our neighborhood."
The Reserve's two other owners are Sean White and Thomas Brown. Dunlap said he has worked in the business for a few years, at places such as the now-defunct Sean Donlon Restaurant and Irish Pub in Annapolis.
"This is a big move for us," he said. "We're excited for it."
(I just love this AP photo)







Comments
With the continually running scorecard of bars/restuarants/clubs opennig, closing or changing owners, what do the owners that read and posts to this blog think would make for a successful establishment in general and Baltimore in specific?
This seems to be a good question for Mark Twain, Jason Zink, Queen Colleen, etc.
Carry on.
Posted by: GDA | March 10, 2009 11:35 AM
GDA,
I think you’re on to something. I’ve discussed this with Sam, but it doesn’t seem to fall within the scope of Midnight Sun.
I think a better way of critiquing these bars would be to organize a bi-monthly event where bar owners could submit their venue for review. We could organize either a singular event bi-monthly, or a bar-hop event bi-monthly. Interested bloggers could RSVP, and as a group, we could patronize and review submitted establishments.
A synopsis of compliments and suggestions could be compiled from review cards completed by each blogger in attendance and a final review would be made available to the bar owner.
This isn’t about putting bars down, but about offering helpful suggestions, directly from the venue’s target demographic where appropriate.
I feel this is an overall better way of reviewing an establishment. An individual’s personal preference would be replaced by group though and consciences. It would introduce new customers to venues outside their comfort zone, and perhaps, outside of their respective neighborhoods.
Moreover, in essence, we would be creating a consulting group made up directly of potential consumers. The comments received could be invaluable to small business owners who may not have the resources to directly contract a consulting group.
This is preliminary idea, but one that I believe has legs. I’m willing to donate time to assist in handling the logistical and legal issues with such an event should there be interested takers.
Posted by: Mark Twain | March 10, 2009 11:54 AM
That's a pretty cool idea Twain.
Posted by: Evan | March 10, 2009 1:06 PM
Agreed. I would be down for that.
Posted by: NR | March 10, 2009 1:40 PM
I really hope they re-do the bathrooms. They totally need it!
Posted by: Please | March 10, 2009 2:16 PM
Sam,
Is it The Reserve or The Federal Reserve, which is what I heard and would have a nice touch to it.
Twain came up with a great idea, my body could only handle one place a month and that would give everybody a chance to go there to critique it. Have Sam go first and then we could follow and give our input. Let's come up with a creative way not to step on Sam's toes. I feel like everybody gave a lot of great advice to the Red House.
GDA- location, location, location
consistency, consistency, consistency,
good employees that care***
hands on ownership
money to weather the bad times (i.e. replacing an AC unit during the slowtime in the summer)
good food (can't be cheap)
networking (marketting) and cleanliness helps as well.
windows, windows, windows for The Reserve;)
The Reserve is going to do well, they have the space and with a kitchen$$$ it should bring a lot of people down Light Street.
Posted by: jason | March 10, 2009 3:47 PM
Mark Twain,
Fabulous idea! I'm interested and willing to contribute input from the marketing/design perspective.
Posted by: Courtney B. | March 10, 2009 3:54 PM
Jason,
1. Consistency in the positives is a given.
2. I assume it's tough to get a manager or management team to be as attentive and caring as the owner, if he has more than one location to run.
3. Having the right product and service in a 100% traffic location of potential customers is golden, but how do you market to compensate when the best available location isn't?
4. How many businesses have savings/investments for emergency situations, slow sales periods, future improvements or growth? I'm aware such things impress lenders when applying for needed outside financing.
5. How does a business network?
Posted by: GDA | March 10, 2009 6:10 PM
Name selection, I assume, is important. I recently read that there was a bar named "The Gag and Vomit". This had to negatively impact sales, limiting how successful they were.
Posted by: GDA | March 10, 2009 6:16 PM
I work in Commercial Real Estate development consulting, sales and leasing, and property management. Working with independent business owners is very rewarding for me. So much more fun than doing a Panera or Starbuck's because it is someone's dream and vision....While I do believe that there is a place for National Franchises....I prefer independents for my neighborhood .....I worked with RUB to find their location and negotiate the lease and liquor license agreement as well as Pub Dog in Columbia. I would be excited to participate on Twain and GDA's idea if I could be of assitance.
Sam - I find that your blog and work on WTMD are both entertaining and informative. I wish you continued success.
Posted by: --jaw | March 10, 2009 7:05 PM
--jaw, aw shucks, thanks for the kind words!
Posted by: Sam Sessa | March 10, 2009 8:26 PM
GDA- Management is extremely important and I have been lucky enough to find on who cares more than the owner. That is the beauty of the Ryleigh's family tree, he has a GREAT management staff including Jorbie, Tom, Chris, and Pat. A great manager can help you expand.
When you don't have the right location, then you better spend two hours plus a day on Facebook (ugh!). It works and/or you have to find you little niche and cheap drinks isn't the surefire way to go, I actually recommend against it.
You don't have to have disposable income but a freed up credit card can come handy. Remember no matter how slow it is, you have to spend money to make money.
A business can network through Facebook, Myspace, neighborhood associations, other small businesses in the area. Be that place where everybody from so and so goes.
One last marketting tool, (can't give away all the secrets, j/k) Name branding i.e. t-shirts, mugs, sweatshirts, hoodies, socks, eye blacks, you name it... I have my name on it. I also do a lot of 25-50% off gift certificates, sometimes you just gotta get people in there.
But once again, I highly recommend against $1 bottles or all you can drinks, even though I have done it all.
If you want any more info get my email from Sam.
--jaw do the same please, I have my eye on something and might need some help.
Posted by: jason | March 10, 2009 8:38 PM
wait, I heard The Reserve was closing?
Posted by: jmgiordano | March 10, 2009 11:21 PM
@ Mark Twain. (sam you can just pas this on if you don't want to post it)
Gutter would be more than happy to post your findings on our blog, with a link to sam's of course.
We'll call the column Bar Exam.
Posted by: jmgiordano | March 10, 2009 11:25 PM
Somewhat like jaw, I am in the business of helping new and old operators manuever their way through the many obstacles that arise when opeing or launching a restaurant or bar and would love to assist or participate in GDA/Twain's idea.
BTW ....great blog!
Posted by: jo | March 11, 2009 3:41 PM