Restaurants vs. Customers - Frog and the Peach revisited
A new skirmish in the ceaseless War of Restaurant vs. Customers
This New York Times article, Have It Your Way? Purist Chefs Won’t Have It, popped up on Friday but I thought I'd save it for today, when more people would see it.
Guess which one of these four hardcore examples I find the most defensible:
One restaurant in New York refuses its customers ketchup; a cafe won't give its customers espresso to go; Murray's Bagels refuses to toast its bagels; your cheese option on a Spotted Pig cheeseburger -- Roquefort or no cheese at all.
And then you hear a story like this; it happened this past weekend in an upscale Baltimore restaurant. A customer insisted that his shrimp be cooked without any salt or spice and then complained that it was bland and refused to pay for it.
Customers can be a trial, even when dinner's finished -- like the four young women who squatted at their table, on a busy Saturday in another white-tablecloth Baltimore restaurant, playing some kind of game with each other on their smartphones, for at least a half hour after their table had been cleared.