May I take your order?
The wait staff was super nice, but this thing where they don't write down your order is so annoying. It doesn't impress me when they don't write it down. They get stuff wrong when they don't write it down. And they got a lot wrong, from forgetting to put in two of four salads, to serving caffeinated coffee to a decaf drinker to leaving out an ingredient.
Today (the first day I'm back in the office) we were talking and ended up talking about her e-mail. She asked me why servers don't write down orders. ...
I guess it's to differentiate a higher-end restaurant from diners and such. Probably it seems more European, too.
Actually I don't know why.
I'm often very impressed that the wait staff does as well as it does when nothing is written down. But these days people have gotten so much pickier about their orders, and they make so many more special requests and do so much more tweaking of the dishes (I call it the Starbucks Effect), that it must be getting more difficult to get it right.
We'd love to hear from any of you servers out there who want to speak up and explain why your boss doesn't want you to write orders down.
(Photo of waitress who has nothing to do with my colleague's e-mail by Amy Davis/Sun photographer)