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June 27, 2008

The odd wine shop visit

WhiteWine.jpg

 

Last night I stopped at my favorite wine shop and bought a couple of bottles of wine to take to a BYOB restaurant. I had asked for a sauvignon blanc around $10, and the woman who helped me suggested one for $10.99. But when the cashier rang them up, the computer charged me $11.99 each. I pointed out the mistake, the guy went back and checked, and then he gave me the shelf price without argument.

No big deal, except the last time I bought a different bottle of wine at the same shop a couple of weeks ago -- that time out of the refrigerated case -- the same thing happened.

It's the kind of thing you might not notice if you were in a rush, and yet I can't think it was deliberate on the wine shop's part. Too penny ante for a place that lives or dies by keeping regular customers happy so they don't go to the discount places.

Very puzzling.

(Lloyd Fox/Sun photographer) 

Posted by Elizabeth Large at 12:14 PM | | Comments (12)
        

Comments

And the name of the wine shop in question is.........?

I wouldn't hesitate to say if I was sure it was deliberate. EL

Similar thing happened to me at the liquor store on Dulaney Valley Road, across from Towson Town Center. I say similar because the end result was NOT the same. I purchased a six pack of...I think it may have been Dogfish Head 60 Minute (was probably a year ago, so hard to remember). There was a price list posted on the cooler, listing this product at something like $7.50 or $8. At the register, it rang up to be $9.99 plus tax. Needless to say I commented on that. The cashier simply said, "Oh, that's an old list." If I hadn't been in a rush, I would have simply walked out. I have not returned, and do not intend to return any time soon.

James Bond used to say:

"If something happens once, its happenstance;

It it happens twice, its coincidence;

If it happens three times, its enemy action."

They'd probably been drinking. I know I would have been.

Not trying to make excuses, but I think prices are going up so rapidly that the "tags" can't keep up! Same thing has happened to me in several places of late, always 50 cents to a buck which seems to be the amount that everything has risen lately.

BTW, just had lunch with dad in Pikesville and noted that the empty large building across from the Pikes Diner has a sign advertising the coming of Mari Luna.

Thanks for the tip! EL

I work in a liquor store and this has happened to me a few times recently. The price of wine (especially imported wines) have gone up more times than usual this year because of the price of fuel to ship them. Whereas, normally you may re-price the store once or twice a year, you end up having to do it almost once per quarter to keep up with the increases. Of course then, you have to put the new prices on the bottles - not always as easy as it sounds.

I love the Wine Source in Hampden, and continue to shop there every week, but this same thing has happened to me (with beer and wine) several times in the past few months.

This happened to me at the Wine Source in Hampden about 6 months ago on a number of bottles included with a large purchase. I emailed the owner about it and a refund was offered.

That being said, excuses can only be made so many times. The responsibility sits with the merchant to accurately charge what is displayed for their products - I believe the law states as much. Honestly, how many times can you goof before it starts to look like mismanagement or worse, malice?

I purchase all my wine at the Wine Source because of the selection of Kermit Lynch Imports (If Lynch does't import it I don't buy it.) I will certainly check my receipts much more carefully for now on.

If wine stores can't re-price quickly, how do they handle those weekly sales?
As an IT guy once told me, when all else fails blame the computer.

Went to the Wine Source Saturday and experienced no problems.

After reading this yesterday I stopped for a bottle of wine on my way home to Fed Hill and I was charged more than the tagged price. When I inquired I was told the tags just haven't been updated yet and I was refunded the difference in cash (they already ran my card). I need to start paying attention at the check out!

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About this blog
Richard Gorelick was appointed The Baltimore Sun's restaurant critic in September 2010. Before joining the paper staff fulltime, he contributed freelance criticism and features articles about food to area and regional publications. Along the way, he dispatched for short-distance trucking companies, shilled for cultural non-profits, and assisted in cognitive neurology research – never the subject, always the control.

He takes restaurants seriously but not himself, and his favorite restaurant is the one you love, too.
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