Restaurant.com
A reader asked me if I knew anything about restaurant.com, which provides information about eating places, maps and online reservations. Its raison d'etre seems to be selling dining certificates. In the Baltimore/Annapolis vicinity, there are 93 restaurants listed.
So, for instance, if you wanted to go to Germano's Trattoria in Little Italy you could buy a $25 dining certificate for $10. In Germano's case, you have to be a party of four or more.
It seems legit, but I haven't tried it. If anyone reading this has, please post your experience with Restaurant.com below.








Comments
I have used the Restaurant.com many times in Baltimore and Atlanta and also on many trips to Las Vegas it is a great opportunity to go to many restaurants as a foodie and get a little back from the establishment. Any time I have the decision-making abilities in a restaurant I always take advantage of being on this program.....
Posted by: Chef Joshau Hill | July 25, 2007 5:04 PM
During the Korean War, I was stationed at Ft. Holabird in Dundalk. One of our favorite restaurants was Marty's in downtown Baltimore. Does this establishment still exist?
Could it have been Martick's? Otherwise I don't know. Elizabeth
Posted by: William Grossi | July 25, 2007 5:08 PM
We haven't used it for a while, but my girlfriend and me were all about restaurant.com at one point. It never let us down, and we were able to eat at some fairly high end places like Neo Viccino.
Posted by: Sam Sessa | July 25, 2007 6:40 PM
I have used restaurant.com many times. If you sign up and get their emails they have deals when they give you a code and you can get 50%-70% off. Some of the restaurants dont have any certificates left and you have to wait for the end of the month. You can also email them as gifts. Sometimes the server looks at you funny- but oh well they restaurant chooses to have them,
Posted by: Jessica L | July 25, 2007 7:53 PM
I have snagged some great deals on restaurant.com...using a 60% off code a couple of times (from spoofee.com). I have found certs for Waterfront, Louisiana, Arcos and Ciao Bella. However, a word of warning. Occasionally restaurants decide to end their partnership with the site and if you have unused certs, then you are in trouble. They allow a substitution, but it's a nightmare and you must exchange them for others with the *same dollar amount.* This can be a big issue when finding an exact dollar match can be nearly impossible. Their customer support is a joke. I have left numerous voicemails and emails...no replies...ever. So I say use them at your own risk. If you intend to use the certs soon after buying, it is a good way to get some great deals. Hope this helps.
Posted by: Tom | July 26, 2007 12:49 AM
Restaurant.com -- dios mio. Whether it's right or wrong the most hated customer is the coupon customer. This is a generalization, so don't flip your wig.
Servers HATE coupon people. Why? Because they are bargain hunters first and foremost. People that use the Entertainment coupon book are often unbearable. They are about the bargain first and the dining experience second.
Coupon people are typically more trouble, less sophicated, might have wheels on their house, enjoy dining less, and tip poorly.
For all the work a server does, a $100 check that's discounted 50% will often get a $7.50 tip, because that's exactly 15% on $50. Not to mention that they don't often order alcohol (no discount) and live by the endless soda refill.
Do you really want to sit next to a group of people haggling over which items should be discounted? No.
Isn't it a general rule that restaurants that use coupons are desperate? Desperate living is for addicts and hobos, not fine dining. For Arby's and Papa Johns -- sure. For a sit down restaurant? If their business is in trouble, what other corners are they cutting?
In particular, I have seen Restaurant.Com cause a lot of inconvenience and hard feelings for customers. For many months after a certain restaurant dropped their services, Restaurant.com continued to sell coupons. They were worhtless, but the customer didn't realize that until they paid the bill. Also a fun table to sit near: "I demand to see your manager!"
If you are a coupon person, roll the dice. You might win or you might lose, but you are never dining with me. That's how I roll.
Now I'm off to Pappy's for the Early Bird Special.
Posted by: Umberto | July 26, 2007 8:47 AM
I checked Restaurant.com and there are some nice restaurants in there. If you go to spoofee.com, a coupon site, there is a code for restaurant.com for 70% off. So there is an r.com coupon for La Tavola: $3 for $10 off. After you add the spoofee.com coupon code, it costs $.90.
So if you are willing to jump through the hoops, you spend $0.90 to get $10 off a $25 check, and your total is $15.90 for $25 with various caveats: dinner only, Sun-Thur, no holidays, dance like a monkey, and present coupon before ordering.
I like the perverse idea of having a coupon for a coupon, but it's all so coupon-y.
Posted by: Umberto | July 26, 2007 12:03 PM
Umberto acknowledges that his comments about "coupon people" are generalizations, so I'm not taking the bait--except to say that when I get any kind of discount (e.g., a half-price entree or a comp dessert from a friendly owner), I make sure to adjust the tip upward accordingly. However, I'll also report that SOME servers feel much the same way about customers who eat out during Restaurant Week. Not saying that's a good attitude, mind you, nor suggesting that diners don't take advantage of RW, just a timely word to the wise. RW might be a good time to tip a little higher than usual.
Posted by: C Mac | July 26, 2007 12:30 PM
I bought Restaurant.com coupons when eBay sold them for $3. It was a good way to try out new-to-me, pricier places, like Louisiana (that I have re-visited many times since, at full-price). And I am most certainly not a bargain hunter (otherwise why would I drop $250 for 2 before tip at Morimoto the other day....?)
Posted by: Kathy | July 26, 2007 3:00 PM