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May 10, 2007

What makes a good Dining Experience?

If I'm not careful, my friend and frequent dinner companion Good Eater Ed will take over my blog. He's sent me a long list of questions/concerns he wants me to address, all of which intrigue me...

Here is his take on The Restaurant Experience. Do you agree with him? Any other suggestions? And please don't say "good food":

"What makes a good dining experience? I propose four simple checkpoints.

The first is that one is greeted promptly at the door and either seated or given a plausible explanation for the delay and offered a comfortable space to wait.

The second is that the server immediately acknowledge my presence, even if it is only to say hello.

The third is that the server repeat the specials in a clear voice and indicate the price of each of the specials. Otherwise, I might want to ask the price of special, which might make me look preoccupied with the cost of a meal and make my fellow diners uncomfortable.

The fourth is that a decent interval pass between placing my order and being served my food. It is important for me to have the illusion that the food is actually being cooked for me, rather than hastily placed in a microwave or quickly scooped off a steam table. There is nothing worse than to order some exotic dish, only to have it arrive half frozen because it has not been properly microwaved. If I wanted to eat pre-prepared food that is warmed in a microwave, I could as well eat at home."

Posted by Elizabeth Large at 7:22 AM | | Comments (1)
        

Comments

Amen to all of those but especially important in this day of restaurants that do not take reservations, they should provide a comfortable place to wait for a table. This idea of two chairs and twenty people waiting is getting to be really old.

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About this blog
Richard Gorelick was appointed The Baltimore Sun's restaurant critic in September 2010. Before joining the paper staff fulltime, he contributed freelance criticism and features articles about food to area and regional publications. Along the way, he dispatched for short-distance trucking companies, shilled for cultural non-profits, and assisted in cognitive neurology research – never the subject, always the control.

He takes restaurants seriously but not himself, and his favorite restaurant is the one you love, too.
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