« Looking for a housing market recovery | Main | Home improvement plans »

April 28, 2010

Q&A: Md.'s foreclosure mediation program

If you're a Maryland homeowner struggling with your mortgage, you might be curious -- extremely curious -- about the state's newly passed foreclosure mediation law. It takes effect for foreclosure cases filed on or after July 1.

Raymond A. Skinner, the state's secretary of housing and community development, offered details in a recent interview.

Question: What will change for homeowners and lenders?

Answer: What we’re trying to do is to put in place a process which is really kind of the last step before foreclosure can proceed. And it gives the homeowner a chance to sit down face to face with their lender or servicer with a neutral third party to see if something can be worked out before actually going to foreclosure. The law builds on what we had done in 2008, when we changed the foreclosure process and added more time and more notice for borrowers.

Q: What steps does the law add?

A: When the lender ... sends the notice of intent [to foreclose] to the borrower, they’ve got to include some additional things now under this new law. They must include a loss-mitigation application with instructions for how to complete it and where to send it. ... They also have to include information about various loss-mitigation programs, including the federal Home Affordable Modification Program -- the HAMP program -- and also specific information about the lender’s loss-mitigation programs. … In addition, they've got to send information about the state programs -- our HOPE program with the HOPE hot line number and the website.

Q: What comes next?

A: Before they can file an order to docket [a foreclosure case in the court system], they’ve got to file a loss-mitigation analysis. And basically, it’s an affidavit where the lender certifies that they’ve exhausted all loss-mitigation procedures or processes, and they could not find a way to give this particular borrower any kind of relief. And they’ve got to explain the reasons why they could not provide any relief.

Q: They have to be specific?

A: They have to be very specific. … At the same time, when they file that order to docket and provide the analysis, they have to give the borrower a "request for foreclosure mediation" form. Then the borrower has 15 days to file the request for mediation with the court. And again, when the lender sends the information to the borrower, the request for mediation form, they have to give instructions for how to fill out the form and where to send it.

Q: How will the mediation itself work?

A: The request for mediation would be filed with the Circuit Court. The court would then refer it to the Office of Administrative Hearings. Under the law, the mediation must be conducted within 60 days of the Office of Administrative Hearings receiving it from the court. They’re administrative law judges, and they hear appeals [of] various decisions of state agencies, and they also have some kind of mediation program now.

The mediation is just an opportunity to sit with a neutral third party. They are not decision-makers. They can work with the two parties and get the parties to agree to some outcome, but they don’t have any legal powers to dictate an outcome. So the parties have to agree.

Q: What happens if they don't agree?

A: If an agreement is not reached at that point, the lender can schedule the foreclosure sale. But they have to wait 15 days after the mediation to schedule a foreclosure sale. At that point, clearly, if the borrower is not satisfied with the outcome, an agreement is not reached and they think there’s some plausible reason, then they can go to the court. … But that’s sort of it for the foreclosure mediation process.

Q: What's the cost?

A: The lender has to pay $300 at the order to docket stage. ... It’s a $50 fee for the homeowner to request mediation. Both of those fees that the lender would pay and the homeowner would pay go into a fund … for the additional administrative law judges that OAH would hire, as well as pay for continuing our counseling network.

Q: Is there any reason for lenders to work something out in mediation?

A: We’re really hopeful it doesn’t even come to mediation. There are built-in incentives. ... Recently, the Obama administration has enhanced the HAMP program and provided additional incentives for lenders to do loan modifications under the HAMP program. We’re hoping the combination of that plus the additional barriers this law puts in place, in terms of having them file this affidavit and certify what they’ve done, as well as the fee, will really force lenders and servicers to get more serious about loan modification upfront. … Really get serious about looking for options for loan modifications or other types of things, such as doing short sales, a deed in lieu, anything to avoid foreclosure. ...

We think the lenders can be much more consumer friendly and customer friendly in terms of how they work with borrowers in the loss-mitigation process.

Posted by Jamie Smith Hopkins at 7:00 AM | | Comments (6)
Categories: Foreclosure help, Mortgages, Q&A, The foreclosure mess


This law should help a small percentage of people keep their home. I guess some are better than none. The downside to this is that you most likely will see a mad rush of foreclosure filings now until July 1 when it takes effect to beat out the mediation requirement.

What programs are there to help those where the STATE owns your loan (CDA program). Have spoken with the lender that's representing the state on my loan who referred me to the STATE (MD). And was told there is nothing available, even though when the house was purchased three years ago the purchase price was Three Hundred Eighty Thousand Dollars (380,000.00)and now the properties in my communities are selling at Two Hundred Sixty Thousand Dollars (260,000.00). What are people in this situation to do. Not to forget I was laid off and had to a job making Twenty Thousand Dollars less (20,000.00). Any suggestions or assistance.

I hope it can at least help out some people. The banks are so overwhelmed I hope there are able to get the manpower in place to help all of the people that need it. I am afraid the numbers will still increase for some time.
To GK ask for the customer service department for your loan. Maybe a loss mitigation department. If they say it doesn't exsist call back again, or ask for a supervisor and explain your situation. Good luck.

hi my name is tammy alexander i i iam facing forcloser i apply for mortication loan since last year not a thing i just want my morg to be reduce and then i can afford my house they didnot help me at all i am facing a hardship because i have not have raise in 3 yrs

Hi, I received a letter from an attorney telling us that after a 45 day period they can sell our home. I've tried to speak with them to ask questions and I cannot reach them. Should I have received a mediation request form at that time, or do I not get that until they schedule the sale date? I've never received a mediation form, and I'd think if they can sell my property after 45 days I should have gotten one by now! Even if I'm past the date which I was allowed to file, since they didn't present it to me can I still file one if it's past the date I would have been allowed to? If I get one and file it, does that stop the sale until after my hearing?

Hi -- did the letter say that after a 45-day period they can file to start foreclosure proceedings? Or have you already gone through foreclosure proceedings?

I'm guessing you got the "notice of intent" to file foreclosure in 45 days. My understanding of the process is that you should get the mediation application with that notice of intent, but I know some things have been shifted around a bit, so perhaps that's not the case anymore.

Either way, you definitely want to get an official answer, and fast. You can try calling the Maryland HOPE hot line (number on this site,, or you can directly call a housing counseling agency that's convenient to you. List here:

Post a comment

All comments must be approved by the blog author. Name-calling aimed at other commenters is not welcome here. Please do not resubmit comments if they do not immediately appear. You are not required to use your full name when posting, but you should use a real e-mail address. Comments may be republished in print, but we will not publish your e-mail address. Our full Terms of Service are available here.

Verification (needed to reduce spam):

About Jamie Smith Hopkins
Jamie Smith Hopkins, a Baltimore Sun reporter since 1999, writes about the regional economy. Her reporting on the housing market has won national and local awards. Hopkins is a Columbia native and has lived in Maryland all her life, save for 10 months spent covering schools in Ames, Iowa.
She trained to become a wonk by spending large chunks of time as a geek and an insufferable know-it-all.
Baltimore Sun articles by Jamie

Most Recent Comments
Baltimore Sun coverage
Baltimore Sun Real Estate section
Archive: Dream Home
Dream Home takes readers into the houses of area residents who have found their ideal home.
Sign up for FREE business alerts
Get free Sun alerts sent to your mobile phone.*
Get free Baltimore Sun mobile alerts
Sign up for Business text alerts

Returning user? Update preferences.
Sign up for more Sun text alerts
*Standard message and data rates apply. Click here for Frequently Asked Questions.
  • Sign up for the At Home newsletter
The home and garden newsletter includes design tips and trends, gardening coverage, ideas for DIY projects and more.
See a sample | Sign up

Charm City Current
Stay connected