baltimoresun.com

March 17, 2010

So much for predicting Baltimore FiOS for 2010

In a column I year ago I guessed that Verizon would "start stringing cable and digging trenches in Baltimore in 2010," based on some tea leaves and meetings between the company and city officials. Doesn't look like it's going to happen, however.

Verizon spokesman Sandra Arnette told me a couple weeks ago that the company was concentrating on building out networks in localities where it already had franchise agreements. And she sends the same message in Gus Sentementes' story today on Progressive Maryland accusing Verizon of redlining Baltimore.

Here is my column from January 2009.

Mark Phillips of Ednor Gardens in Baltimore sees ads everywhere for Verizon's high-speed Internet and cable service.

He reads about "FiOS" in the paper. He wants to be your customer, Verizon. His family keep jamming their slower DSL line with entertainment downloads. When he streams video from Hulu.com, his daughter might not be able to do schoolwork online.

He doesn't really want Comcast's broadband product. FiOS lays fiber-optic cable right to your door, which he says is faster and more secure.

Continue reading "So much for predicting Baltimore FiOS for 2010" »

Posted by Jay Hancock at 8:01 AM | | Comments (23)
Categories: Telecom
        

July 22, 2009

Howie Kurtz. Not a Verizon fan.

ReTweets. @HowardKurtz

Verizon just fixed home phone after its repairman broke it Friday. Took many angry calls after co asked me to wait 12 days to fix ITS error

Verizon Catch22: Only a supervisor can sked a quick appt to fix THE COMPANY'S OWN MISTAKE but a supervisor is never available

Verizon apologized for delay in fixing its repairman's mistake-but it was an auomated call! So personal

Posted by Jay Hancock at 9:09 AM | | Comments (1)
Categories: Telecom
        
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About Jay Hancock
Jay Hancock has been a financial columnist for The Baltimore Sun since 2001. He has also been The Baltimore Sun's diplomatic correspondent in Washington and its chief economics writer. Before moving to Baltimore in 1994 he worked for The Virginian-Pilot of Norfolk and The Daily Press of Newport News.

His columns appear Tuesdays and Sundays.
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