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November 14, 2011

Balked on debit charges, banks raise other fees

Big banks are trying to stick it to you one way or the other. Watch your statement. If new fees start showing up, fire them. Find a new bank. From the NYT:

Even the much-maligned debit usage charges have effectively been bundled into higher monthly fees on checking accounts. Bank of America abandoned its $5 a month debit card usage fee in late October amid a firestorm of criticism. Yet, it more quietly raised the cost of its basic MyAccess checking account by more than $3 a month earlier this year. Monthly maintenance fees now run $12 a month, up from $8.95.

Chase and Citigroup, which quickly distanced themselves from the debit card usage fee, ratcheted up the price of their entry-level checking products without the public relations nightmare. This month, Citigroup’s basic checking account jumped to $10 a month, up from $8. Chase raised the fee on its standard checking account to $12 a month in February; many of those customers were previously charged nothing at all.

This is from a February 13 Hancock column on bank fees:

It was the fee for confirming her balance that prompted her to write a letter to top bank officials. She needed the account information on bank stationery for her daughter's financial-aid application for college.

That'll be $25, said the branch folks.

"I've been with this bank since it was Union Trust," Foreman remembers saying, after she objected to the fee.

"Well, I'm a Wells Fargo employee, and you have to give me $25," replied a branch staffer, according to Foreman.

Whether or not this depicts the future of American banking depends on you, the customer. It certainly has the potential.

Posted by Jay Hancock at 11:36 AM | | Comments (1)
Categories: Finance
        

Comments

"The People" had a choice.
Something resembling transparency where they could identify and choose whether to volunteer for certain fees associated with conducting their bank business (in the absence of maintaining sufficient balances of course)... or to have those fees hidden. It would appear that the people prefer the ostrich approach.

What I'm looking forward to seeing are the comparisons of the average balances of the several institutions and how many billions in deposits those pique filled customers moved to other institutions... and then how those other institutions, generally slimly administered and reliant on financially responsible, will be passing on their new operating costs.


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About Jay Hancock
Jay Hancock has been a financial columnist for The Baltimore Sun since 2001. He has also been The Baltimore Sun's diplomatic correspondent in Washington and its chief economics writer. Before moving to Baltimore in 1994 he worked for The Virginian-Pilot of Norfolk and The Daily Press of Newport News.

His columns appear Tuesdays and Sundays.
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