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May 3, 2010

iPhone pothole reports: Would it work in Baltimore?

In Baltimore, you phone in a report on a pothole or street trash and wait weeks or months for something to be done. In Eindhoven, the Netherlands, from now on, you take a picture of the problem, record the GPS coordinates and send a problem ticket to the authorities via your iPhone BuitenBeter app.

Here is the description, from Springwise:

A combination of GPS and maps lets users pinpoint the exact location of the problem, providing city workers with all the information they need to identify and resolve the problem.

The application covers a wide range of familiar nuisances, from broken sidewalks to loitering youth (who will hopefully respond favourably to having their picture taken by concerned citizens). Compared with lodging a complaint by phone or in writing, BuitenBeter creates a nearly frictionless experience and will no doubt prompt a wider group of people to become active reporters of issues that need the city's attention.

HT Marginal Revolution.

UPDATE: Thanks to Jack of Howard County bicycling advocates for noting the counties use of www.seeclickfix.com to deal with these kinds of problems quickly. Wonder if it works.

Posted by Jay Hancock at 9:02 AM | | Comments (5)
        

Comments

There is a web site - www.seeclickfix.com - that we are using in Howard County to provide road reports to Public Works from cyclists and they are using to indicate repair status. It has a great interface, and both Blackberry and iphone apps for reports or for road crews are available. The Atlanta Bicycling Coalition uses this for road safety issues in addition to damage reports.

Jack
Bicycling Advocates of HC

You guys can already do it and the city is responding to the reports!!!
Its freeto citizens and city: http://www.seeclickfix.com/apps/

Download the iPhone app and try it out - alert is sent by email to Public Works

Hi Jay,

The Baltimore Sun had posted SeeClickFix's widget on this website back in February, which helped publicize the service in Baltimore.

Check out the widget here:

http://www.baltimoresun.com/features/commuting/bal-potholes-map,0,7363428.htmlpage

You can use SeeClickFix's apps to report issues, do it through the website www.seeclickfix.com, or through a widget on a partner website.

Pittsburgh also has an app for that, called iBurgh and created by some CMU researchers:
http://www.cmu.edu/homepage/computing/2009/fall/iburgh.shtml

Wonderful blog! I found it while searching on Yahoo News. Do you have any tips on how to get listed in Yahoo News? I've been trying for a while but I never seem to get there! Appreciate it

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About Jay Hancock
Jay Hancock has been a financial columnist for The Baltimore Sun since 2001. He has also been The Baltimore Sun's diplomatic correspondent in Washington and its chief economics writer. Before moving to Baltimore in 1994 he worked for The Virginian-Pilot of Norfolk and The Daily Press of Newport News.

His columns appear Tuesdays and Sundays.
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