Wimpy Ticketmaster settlement by New Jersey
New Jersey Attorney General Anne Milgram announced a weak settlement with Ticketmaster today over complaints that Bruce Springsteen fans ran into software problems when they tried to buy tickets and got automatically redirected to Ticketmaster's TicketsNow scalper site, which sells at hugely marked up prices.
It's really not much of a deal and suggets that Milgram was not very interested in getting to the bottom of what went on. Ticketmastser has to pay $350,000 and give free tickets to 2,000 New Jersey Bruce fans who experienced software errors. The settlement also, according to her press release:
places a wall between Ticketmaster and its ticket re-selling subsidiary TicketsNow.com for at least a year for all shows and entertainment events Ticketmaster handles.
But the link ban applies to only one kind of page on the Ticketmaster site, the "no tickets found," page that comes up after you search in vain. Sounds like there is plenty of room for other links from Ticketmaster to TicketsNow, and people are still going to be confused. Says Milgram:
“Significantly, Ticketmaster has agreed to change its business practices and not allow any link from its No Tickets Found Internet page to re-sale Internet sites for at least one year, and after that any proposed linkage will not be permitted unless approved by my office,” she said.







Comments
Thanks to AG Anne Milgram for standing up to the Mean ticketbroker Ticketmaster who scalps and allows scalpers to sell tickets to NJ customers at inflated prices. No teeth in her decision leaves me scratching my head since the scalping site is still in business. Since Ticketmaster has a point of sale in NJ, they should be arrested like all other scalpers in NJ!!!
Scott Neuman - President
ForeverVinyl.com
Posted by: Scott Neuman | February 23, 2009 6:30 PM