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February 18, 2009

Grandma: Ticketmaster faked us out on Disney tickets

Since the Springsteen episode, Ticketmaster horror stories continue to arrive. Here's one from a grandmother who took kids and grandkids to Disney on Ice at First Mariner Arena and was unwittingly rerouted to Ticketmaster's TicketsNow scalper site and its marked-up prices. She has the TicketsNow invoice to prove this. I am sending a link to this post to Ticketmaster spokesman Albert Lopez for comment.

Hi, Jay~ I had an "aha moment" when I read your column, 'Boss' furor shakes Ticketmaster's reign, last Saturday. We had just come home from a trip to Disney On Ice, and I can tell you, buying the tickets was a very unhappy experience for me. I rarely buy tickets on line, so I feel really naive about about the TicketsNow issue.

When the tickets arrived at our house [with a Ticketmaster logo], we realized we had been charged more than the face value of the tickets. We had been charged $42 per ticket, plus fees, and the face value of the tickets was $25 each. Of course, the fees put the ticket prices over $50 per ticket.

So not only are adults who want to go see the Boss being overcharged, but little kids wanting to see Disney On Ice are a small part of the TicketsNow scalping scheme, too. I figure we were overcharged $17 ($42 - $25) per ticket, not counting fees, or a total of $136. What a racket!

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Posted by Jay Hancock at 9:49 AM | | Comments (1)
        

Comments

Scalping is scalping - whether done on the street or online, it should be illegal, PERIOD!

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About Jay Hancock
Jay Hancock has been a financial columnist for The Baltimore Sun since 2001. He has also been The Baltimore Sun's diplomatic correspondent in Washington and its chief economics writer. Before moving to Baltimore in 1994 he worked for The Virginian-Pilot of Norfolk and The Daily Press of Newport News.

His columns appear Wednesdays and Fridays.
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