Buying a warranty that's worth the money
Depending on who you ask, warranties aren't worth the money. Consumer advocates often say that most products (like toasters and telephone) don't break down enough to make buying an extended warranty worth it. Big ticket items like automobiles and appliances, though, may need warranties, but only after you perform a thorough reading of the fine print to understand what is and isn't covered.
You can imagine that I don't often hear any good stories about warranties. Most of the ones I get here involve complaints about how someone was surprised to find they weren't covered somehow.
So I was pleasantly surprised to get this e-mail from reader Jerry Rieger after I wrote about warranties in today's column:
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