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July 16, 2009

Skimmer suspected at Annapolis ATM

Skimmer%20001.jpg ATMskimmerannapolis.jpg

Heads up: Annapolis Police believe a skimming device had been installed on a Bank of America ATM in Annapolis between June 25 and July 5 to steal customers' debit card information, and they're looking for two suspects.

Bank employees reported that a customer spotted a suspicious box on the ATM on July 5. Annapolis detectives also noted several reports of bank fraud in which the victims had used that Church Circle ATM.

Skimmers are devices that copy the information from the magnetic stripe on ATM users' cards. The Annapolis Police have surveillance images of two suspects they believe installed the device onto the ATM.

Later, the card numbers were used to make online purchases, including cell phones in the United Kingdom as well as memberships to porn and other sites. 

If you, too, were prey to these criminals, contact the Annapolis Police at 410-268-9000.

Nicole Nastacie, spokeswoman for Bank of America, said the company does not comment on specific incidents but does work with law enforcement as well as monitors its ATMs for unusual activity. Anyone who spots fraudulent charges should contact their bank. 

How can you protect yourself from skimmers?

We've given you tips to protect yourself from skimming devices before, but just to rehash:

1. Always check the ATM for anything that looks unusual, such as a new box for brochures. Officer Ray Weaver said in some cases, the criminals placed an "out-of-order" sign over the real card reader, directing customers to use the skimmer instead.

2. Always cover your hand when entering your PIN. Sometimes the thieves install a camera in or near the ATM to record your keystrokes. They use that information along with the card numbers from the magnetic stripe to drain your account.

3. Check your statements carefully. Be on the lookout for odd purchases and charges, because the sooner you report fraud, the sooner you can get  your money back.

4. Consider asking your bank for an ordinary ATM card, one that is not backed by a credit card brand and thus cannot be stolen and used in stores or online. You could always hang onto the debit card, leaving it in a safe place for emergencies, but just use the plain-vanilla card occasionally.

I know a lot of Consuming Interests readers prefer their debit cards -- they can be convenient, and that way you're not spending money you don't have. But this potential for theft worries me, because when your bank account is compromised, that money is gone, until the bank refunds you. And a landlord/mortgage lender/loan shark might not be sympathetic to your plight as a victim of crime.

 

Photos courtesy of Annapolis Police.

Posted by Liz Kay at 8:58 AM | | Comments (0)
Categories: Consumer protection, Credit cards, Identity theft
        

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