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November 25, 2008

Paying for an overweight bag? Is that Airline Scale Accurate?


If you're already cheesed off about all the extra charges you encounter when flying these days, how ticked off would you be if you found out you got charged extra for checking an "overweight" bag because the airline's scale was inaccurate? The Today Show had an interesting segment yesterday about all the inaccurate airline scales they spotted at four different airports.

So many people are in a rush when they're at the airport so how many would actually notice that a scale is off? Most people just lug their bags in, plop it on the scale, show their ID and rush off to wait in the security line. Would you notice if the scale didn't start at zero? I can't say for sure that I would.

I want to give airlines the benefit of the doubt here and hope they really double check the scales before they charge customers an extra fee for overweight baggage. But who knows? Things get busy, no one's paying attention, and next thing you know, you're on the floor repacking your bags so you can avoid the extra fee... or worse, you're paying the airilne that extra fee, which can get costly depending on who you are flying.

It's frustrating enough to fly these days. If airlines are going to charge people for heavy bags, they should go above and beyond to make sure those scales are accurate.

Just what you need to worry about while you're flying away for the holidays, right?

Just do yourself a favor at the airport and take a moment to make sure the scale is on zero before you put your luggage on there to weigh it. If you think an airline has inaccurate scales and a complaint to airline personnel doesn't get help, call the state's Weights and Measures Division, which inspects and regulates measuring devices used for commercial transactions. Don't pay more than you have to this holiday to fly.

Comments

Can you post a link to the Today Show article? The story isn't on the front page and a search didn't do me any good.

DD: Tim, I couldn't find the report on the Today Show Web site either. But you can find it on hulu.com or http://www.tv.com/the-today-show/show/1091/videos.html

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