Consuming Interests: Need to talk to a human? - News and tips for consumers on shopping, saving money, deals and credit

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September 10, 2008

Need to talk to a human?

There are occasionally times when everyone needs to talk to someone. A screwed up order, a mixed-up balance, an erroneous charge. And sometimes it's more efficient to speak directly to a human.

Two Web sites I discovered via Consumerist can help you on that quest and enjoy the honor as our Consumer Web Sites of the Week.

Gethuman and Dial a Human both have similar databases of 800 numbers and the correct formula of keys to press to reach a live customer support respresentative. For example, for one of two Comcast hotlines, Dial A Human suggests pressing "*" at each prompt, ignoring the "invalid" response.

(photo: Penny Mathews/stock.xchng)

Posted by Liz Kay at 6:59 AM | Permalink | Comments (0)
Categories: Consumer protection

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