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Update: Verizon to be spanked for selling unlisted numbers

 verizon

Remember Verizon, the inaugural Naughty Business of the Week?  The company earned that distinction by selling a list of phone numbers for about 12,500 Washington County residents who had specifically paid not to have their numbers published.

The numbers ended up in 2008-2009 EZ to Use Big Book, published by Ogden Directories Inc., that was mailed to residents last week.

According to a follow-up by Sun business reporter Lorraine Mirabella, the Public Service Commission has called Verizon onto the carpet --- they're meeting at a hearing today to discuss the mistake.

From the story:


"As far as we're concerned, this was totally unacceptable," said LaWanda Edwards, a spokeswoman for the PSC. "This goes to a bigger issue as it relates to public safety."

The PSC will review a range of possible actions that could include a fine, she said.

Law enforcement officials are concerned, even though Verizon offered to change the numbers of those affected for free, as well as offer a free year's worth of unlisted service.

According to Wayne Hose, a Hagerstown police officer and president of the American Federation of State, County and Municipal Employees Local 3373.

Changing phone numbers might be a solution for some, "but your address is out there. Short of relocating, I don't know what other remedies they can come up with."

 
 
 

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A native of Vietnam, Dan Thanh Dang has lived in Maryland most of her life and has been a Sun reporter since 1990. She's written about everything from mayoral elections and murder to energy prices and online dating. These days, she writes about a topic she's all too familiar with, spending money -- how to save more of it, blow all of it, use it wisely and avoid getting ripped off in the process.
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